Soul Sound Codes

Last Updated: 02/05/2026

1. Introduction

Soul Sound Codes is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner in accordance with applicable privacy laws, including the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book services, attend events, or interact with us via social media platforms.

2. Information We Collect

We may collect the following types of personal information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and payment details

• Emergency contact details (if required for sessions)

Health & Wellness Information

• Relevant medical conditions

• Emotional or wellbeing information shared voluntarily

• Any information required to safely facilitate sound healing, Reiki, or cacao ceremonies

Technical Data

• IP address

• Browser type

• Pages visited on our website

• Cookies and usage data

3. How We Collect Information

We collect information when you:

• Book a session or event

• Fill out forms on our website

• Subscribe to emails or newsletters

• Contact us via social media or email

• Participate in surveys, promotions, or feedback requests

4. How We Use Your Information

We use your information to:

• Provide and manage our services (sound healing, Reiki, events)

• Ensure your safety during sessions

• Communicate booking confirmations, updates, and support

• Process payments

• Improve our website, services, and customer experience

• Send marketing communications (only with your consent)

5. Disclosure of Your Information

We do not sell or rent your personal information.

We may share your information with:

• Payment processors to securely complete transactions

• Service providers who assist in operating our website or business

• Legal authorities if required by law

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. These help us understand website traffic and improve functionality.

You can choose to disable cookies through your browser settings.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for marketing communications

• Request deletion of your data (where legally permitted)

To make a request, please contact us using the details below.

10. Children’s Privacy

We do not knowingly collect personal information from children without parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Soul Sound Codes
Email: info@soulsoundcodes.com
Phone: 0401 390 546
Location: Western Australia, Australia

13. Consent

By using our website, booking our services, or engaging with us online, you consent to the terms of this Privacy Policy.